Survey and Refitting
Micad's Expertise for Client Protection
Micad has extensive experience in the field of Condition Surveys, where it has provided its design and technical expertise to identify, ascertain, and prevent issues during the pre-purchase phase and in the event of damage.
In many cases, this expertise has allowed us to offer support in refit proposals, which are strongly oriented toward the customer experience.
Ideation
Support for business idea definition and product innovation.
Design management
Methods and tools for managing product and process development strategy.
Customer journey mapping
Collection and analysis of the end customer’s needs, with regard to the product and its use.
User and Job stories
Mapping and describing the user experience of products and services.
